How to Delete and Reinstall Your eSIM

Sometimes you need to remove and reinstall your eSIM to fix issues. Here's how to do it safely.

⚠️ Important Warning

Before deleting your eSIM, understand the following:

• Most eSIM profiles can only be installed once. If you delete it, you may need to request a new QR code from Roambit.
• Contact Roambit Support first if you're unsure whether your eSIM can be reinstalled.
• Your remaining data is not lost when you delete the eSIM - it's linked to your Roambit account, not the device.

When to Delete and Reinstall

• Your eSIM is showing errors after a software update
• You're experiencing persistent connectivity issues that other troubleshooting hasn't fixed
• You need to move the eSIM to a new phone
• Your eSIM profile appears corrupted

How to Delete an eSIM

iPhone:

1. Go to Settings → Cellular
2. Tap the Roambit eSIM plan
3. Scroll down and tap Delete eSIM (or Remove Cellular Plan)
4. Confirm by tapping Delete again

Android:

1. Go to Settings → Network & internet → SIMs
2. Tap your Roambit eSIM
3. Tap Delete or Remove SIM
4. Confirm the deletion

Samsung:

1. Go to Settings → Connections → SIM Manager
2. Tap the Roambit eSIM
3. Tap Remove → Remove again to confirm

How to Reinstall

Step 1: Get a New QR Code

1. Log in to your Roambit account at roambit.io
2. Go to My eSIMs
3. Find the plan you deleted
4. Tap Reinstall or Get New QR Code
5. If this option isn't available, contact support

Step 2: Install Again

Follow the standard installation process:

• iPhone installation guide
• Android installation guide

Moving eSIM to a New Phone

If you got a new phone:

1. Do not delete the eSIM from your old phone yet
2. Contact Roambit Support to request a transfer
3. We'll issue a new QR code for your new device
4. Install on the new phone first
5. Then delete from the old phone

iPhone to iPhone (iOS 16+): Apple offers built-in eSIM transfer during device setup. However, this only works with carrier eSIMs, not all travel eSIM providers.