No Service or No Signal After eSIM Installation

Seeing "No Service" or "No Signal" after installing your eSIM is one of the most common issues. In most cases, it's resolved with a few simple steps.

Quick Fix Checklist

Try these steps in order. Most issues are resolved by step 3:

1. Toggle Airplane Mode

• Turn Airplane Mode ON, wait 10 seconds, then turn it OFF
• This forces your phone to re-register with available networks

2. Enable Data Roaming

• iPhone: Settings → Cellular → tap your Roambit eSIM → toggle Data Roaming ON
• Android: Settings → Network & internet → SIMs → Roambit eSIM → toggle Roaming ON

⚠️ This is the #1 most common cause. Data roaming must be enabled for international eSIM plans.

3. Set eSIM as Data Line

• iPhone: Settings → Cellular → Cellular Data → select your Roambit eSIM
• Android: Settings → SIMs → Mobile data → select Roambit eSIM

4. Restart Your Device

• Turn your phone completely off, wait 30 seconds, then turn it back on
• This clears temporary network glitches

5. Check if eSIM is Enabled

• iPhone: Settings → Cellular → Roambit plan → ensure Turn On This Line is ON
• Android: Settings → SIMs → Roambit eSIM → ensure Use SIM is ON

Advanced Troubleshooting

Manually Select Network

If automatic network selection isn't working:

iPhone:

1. Settings → Cellular → tap Roambit eSIM
2. Tap Network Selection
3. Toggle OFF Automatic
4. Wait for available networks to load
5. Select one of the listed carriers
6. If the first one doesn't work, try others

Android:

1. Settings → Network & internet → SIMs → Roambit eSIM
2. Tap Network operators or Carrier
3. Turn off Automatic
4. Select an available carrier from the list

Reset Network Settings

As a last resort, you can reset all network settings:

iPhone:

• Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings

Android:

• Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth

Warning: This will also reset your Wi-Fi passwords, Bluetooth pairings, and VPN configurations.

Still No Service?

If none of the above works:

• Wait up to 24 hours - Some eSIM profiles take time to fully activate on the network
• Check coverage - Verify that Roambit has coverage in your exact location
• Check your plan status - Log in to Roambit and verify your plan is active and has remaining data
• Contact support - Reach out to our team via Contact Support with your device model and location